March 16, 2018 · Microsoft Office

Recover Microsoft Office Installer when you purchased it through HUP

If your employer has a volume license agreement then you may have bought office for your home computer through the Home Use Program (HUP). Sometimes getting the installer can be difficult.

Office 2010:

Even though the chat bot method offers a download link if you use a Office 2010 serial its actually gives you a Office 2013 link for some reason. Instead use this link to download Office 2010 and use your genuine HUP product key.

http://care.dlservice.microsoft.com/dl/release/0/1/7/017702EB-0977-42A9-A1A9-593DFC1150EE/14.0.4763.1000_ProfessionalPlus_retail_ship_x86_en-us_exe/ProfessionalPlus.exe

Office 2013, 2016 and Office 365

If you have a genuine product key for Office 2013, 2016 or Office 365 you can recover your key by asking Microsoft's Virtual Agent; basically a chat bot. To get started click the link below:

https://support.microsoft.com/en-us/contact/virtual-agent/?partnerId=office&userInput=I%20need%20to%20download%20office%20using%20my%20product%20key

As you can see from my example below simply enter your genuine product key and the virtual agent will create you a download link.
HUP recovery example

Remember both these methods are only for those who bought genuine Microsoft Office through the Home Use Program.

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